غدير سوفت

Privacy Policy for Ghadeer Soft

At Ghadeer Soft, accessible from www.ghadeersoft.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ghadeer Soft and how we use it.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

How we use your information

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service and support

GDPR Data Protection Rights

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request correction of inaccurate information
• The right to erasure – You have the right to request deletion of your personal data
• The right to restrict processing – You have the right to request restriction of processing
• The right to object to processing – You have the right to object to our processing
• The right to data portability – You have the right to request data transfer

Shipping Policy for Ghadeer Soft

Our products are primarily digital and delivered electronically immediately after purchase completion. For any physical products that require shipping:

• Local delivery (within Saudi Arabia): 3-7 business days
• Shipping costs are calculated at checkout based on location
• Tracking information will be provided once shipped

Return & Refund Policy for Ghadeer Soft

We offer a 30-day return period for unused or defective products.

Requirements for Returns

• Product must have the receipt or proof of purchase
• Product must be in original condition
• Return initiated within 30 days

After we receive your product, our team will inspect it and process your refund within 5-7 business days to the original payment method.

Contact Information

For any questions about our Return & Refund Policy, please contact us at info@ghadeersoft.com